Case Study: Leading Paints and Coatings Suppliers Company improves customer service with Altoros

Software for Selecting and Mixing Paint

Leading Paints and Coatings Suppliers Company wanted to improve customer service by giving paint shop staff a better way to select and mix colors, while also controlling the tinting machine and preserving customer-specific paint recipes. Altoros was brought in to deliver the software for paint selection and mixing, with a custom interface built to match third-party design sketches.

Altoros implemented the solution using Windows Presentation Foundation and added database security for confidential records with AES-256 and 3DES. The application let users choose the right hue, texture, quality, and material, then send the formula to the tinting machine for precise mixing; it also stored customer and recipe history for repeat orders. As a result, Leading Paints and Coatings Suppliers Company significantly improved service, gained new orders, and attracted more repeat customers.