Case Study: Leading U.S. Head Start management software provider achieves 20x faster response and a new e-learning system with Altoros

Building an E-learning System for 1,600+ Child Care Centers

A leading U.S. provider of Head Start management software, serving 1,600+ child care centers, faced a complex 89‑module platform that was difficult for users to learn and could not be supported with onsite training during the COVID‑19 pandemic; its mobile app also suffered performance problems on modern smartphones. The organization engaged Altoros to create a video‑based e‑learning system and modernize the mobile experience (Angular/TypeScript) to reduce churn and improve usability.

Altoros delivered an Agile solution that shipped new functionality every 2–3 weeks: a full e‑learning player with watch history and admin tools, Vimeo integration with a throttleTime set to 5 seconds (cutting server requests and reducing response times by 20x), deprecation and consolidation of cache services, and migration of 11 business‑critical modules to an Angular, mobile‑first stack. As a result, the customer maintained uninterrupted user engagement during the pandemic, optimized mobile performance across devices, and retained its 1,600+ center user base.