Case Study: Large Solution Company Provider (US public‑sector software provider) saves 500+ hours/month automating municipal e‑mail management and meeting planning with Altoros

Automating E-mail Management and the Planning of Public Meetings

A US-based provider of software solutions to the public sector turned to Altoros to automate e‑mail management and the planning of municipal public meetings. The customer needed an MVP delivered quickly to eliminate manual sorting of hundreds of daily citizen e‑mails (a task that could take a clerk up to 8 hours/week), while meeting scalability, data‑security, and Section 508 accessibility requirements.

Altoros delivered the MVP in eight weeks and built a stateless, scalable platform with JWT role‑based access, granular permissioning, an Outlook import tool using POP3/IMAP, Section 508 accessibility features, and a citizen mobile app, plus ongoing beta support. As a result, Altoros’ solution saves municipalities 500+ hours per month (about 32 hours per clerk), supports a partnered US city of 35,000+ residents, and enables faster, secure processing and publication of meeting agendas.