Case Study: Large Marketing Software Company achieves 2x faster response times with Altoros

A Provider of Customer Reviews Cuts Response Times by 2x

Large Marketing Software Company, a Germany-based provider of customer review and rating management software, was struggling with an outdated Angular-based platform that was hard to maintain and slowed the user experience as its customer base grew. The company turned to Altoros and its platform modernization services to migrate the system and add new capabilities without downtime.

Altoros rebuilt the solution on a React.js-based stack with Node.js and SWR, improved data handling, and added a dashboard for real-time visualization of reviews from 27 sources across 72 metrics. The result was 2x faster response times, a smoother release cycle of every 2–3 weeks, and integration with Google My Business that helped businesses reach a larger local audience.