Case Study: NTUC Income achieves faster analytics automation and better insights with Alteryx

NTUC Income’s Way in Overcoming Digital Disruption with Modern Analytics

NTUC Income, Singapore’s insurance co-operative and a leading digital, multi-channel insurer, needed a modern analytics platform to streamline data extraction, preparation, visualization, and modeling across its actuarial team. Its existing mix of Excel, Access, SQL, VBA, and R created data silos, reconciliation issues, and slow manual processes that made it hard to support business stakeholders and the company’s digital transformation.

Alteryx implemented an automated analytics workflow that connected NTUC Income’s data warehouse, data transformation steps, machine learning tools, and visualization platforms like Tableau in a single, auditable process. With Alteryx, NTUC Income cut some workflows from several days of manual effort to about one hour, and turned a reserving study into a one-click automation that reduced turnaround time by half, freeing analysts to focus on higher-value insights.

NTUC Income

Tan Wei Chyin

Senior Manager and Deputy VP