Case Study: Virtua Computers saves 40+ hours a month and streamlines billing with Alternative Payments

Virtua Computers saves 40+ hours a month with Alternative Payments

Virtua Computers, an Apple-focused MSP, struggled with a manual billing process as their previous payment processor did not integrate with their HaloPSA ticketing system. This lack of integration from Alternative Payments forced the team to spend nearly 40 hours each month manually matching service activity to billable items, creating inefficiencies, errors, and client frustration due to limited payment visibility and convenience.

Alternative Payments implemented a seamless, automated billing system integrated directly with HaloPSA. This solution eliminated over 40 hours of monthly manual reconciliation work, reduced late payments with automated reminders, and provided clients with flexible payment options. The results for Virtua Computers included a streamlined workflow, improved cash flow, and the ability for the team to focus on higher-value work.

Virtua Computers