Case Study: Heiden Technology speeds payments and automates billing with Alternative Payments

Heiden Technology accelerates payments 29 days faster with Alternative Payments

Heiden Technology, an IT support and consulting provider, faced a challenge with inefficient manual billing processes that wasted hours and slowed cash flow, as 100% of their payments were made by check or over the phone. To simplify the payment process for customers and get paid quicker, they partnered with Alternative Payments.

By implementing Alternative Payments' solution, Heiden Tech gained a custom payment portal that simplified the customer experience and automated transaction reconciliation. This saved them multiple hours each week and resulted in payment collection times that were 29 days quicker than the industry average.

Heiden Technology