Case Study: DataTel achieves faster cash flow and more trustworthy AR with Alternative Payments

DataTel speeds cash flow with Alternative Payments and 10x easier client billing

DataTel, a managed IT and cybersecurity provider, faced significant challenges with its inconsistent accounts receivable process. Their previous system resulted in erratic invoicing, a difficult client payment portal, and unreliable reporting that hindered cash flow decisions. To address this, they partnered with Alternative Payments for a new payment processing solution.

By implementing Alternative Payments, DataTel achieved same-day invoice syncing and a dramatically improved client portal that reduced support requests. The solution provided tighter QuickBooks integration and enabled a structured process for driving auto pay adoption. As a result, DataTel's leadership gained trusted, real-time visibility into payments, accelerated cash flow, and streamlined their book closing process.

DataTel