Case Study: CMIT Solutions Idaho streamlines billing and reconciliation with Alternative Payments

CMIT Solutions Idaho cuts reconciliation time from 3–4 hours to 1 hour with Alternative Payments

CMIT Solutions Idaho, a new managed service provider, needed to build a payment process from scratch that would scale with its business from day one. The challenge was to find a solution that was easy for clients, provided predictable costs and cash flow visibility, and required no legacy system integration. They chose to implement the payment platform from vendor Alternative Payments.

Alternative Payments provided a full-featured platform that included a client self-service portal and seamless integration with QuickBooks. The solution cut weekly reconciliation time from 3-4 hours to about one hour, a reduction of up to 75%. Since implementing the vendor's solution, CMIT Solutions Idaho has grown to over 30 clients without a single billing-related complaint.

CMIT Solutions Idaho