Case Study: Saint Anthony Hospital improves patient discharge and reduces IT costs with Altera Digital Health Managed IT Services

Strong technology partnership for patient-centered care

Saint Anthony Hospital, a community hospital in Chicago, needed a technology partner to customize solutions for its underserved patient population and provide high-quality IT without high capital costs. The hospital contracted with Altera Digital Health (formerly Allscripts Managed IT Services) for IT outsourcing and hosting of its Paragon EHR.

Altera Digital Health implemented a close, collaborative partnership, providing a hosted solution and dedicated staff that worked alongside the hospital's teams. This collaboration led to customized multilingual and mobile tools for patients, a redesigned discharge process that increased early discharges from 3% to 20%, and over $700,000 in avoided capital costs. The solution also improved the revenue cycle by reducing accounts receivable days and enhancing charge capture.

Saint Anthony Hospital

Mark Jennings

Vice President and Chief Information Officer