Case Study: Hendrick Health System improves patient flow and care coordination with Altera Digital Health's Patient Flow

Patient Flow enhances patient care and communication at Hendrick Health System

Hendrick Health System, a healthcare provider in Texas, sought to streamline patient flow and enhance communication across its enterprise, which manages a high volume of ER visits and discharges. To address challenges with coordination, delays, and operational inefficiencies, the organization turned to Altera Digital Health and implemented its Altera Patient Flow solution.

The patient flow platform from Altera Digital Health integrated with the existing EHR to provide real-time visibility into patient status and locations. The solution streamlined bed management, automated alerts and requests, and improved coordination between clinical and environmental services staff. This led to significant results for Hendrick, including a reduction in phone calls to the transfer center, fewer delays in bed turnover, and improved quality of care in the Emergency Department due to enhanced workflow integration.

Hendrick Health System

Jennifer Solis

Nurse Manager