Case Study: Gloucestershire Hospitals NHS Foundation Trust improves ED patient flow with Altera Digital Health

How Gloucestershire Hospitals NHS Foundation Trust managed its ED EPR go-live with minimal disruption

Gloucestershire Hospitals NHS Foundation Trust, an NHS Trust serving over 600,000 people, faced the challenge of implementing a new Electronic Patient Record (EPR) system in its busy emergency departments. This critical digital transformation had to be managed with minimal disruption to patient care, all while the organization was still under significant pressure from the COVID-19 pandemic. To achieve this, they partnered with Altera Digital Health to deploy its Sunrise EPR solution.

Altera Digital Health worked with the Trust on a carefully managed, phased implementation that included extensive staff training and 24/7 on-site support. The solution streamlined clinical workflows, improved triage and patient flow, and enabled better communication across the local healthcare system. The results were highly successful, with the go-live completing without negative impact on patient care. Measurable impacts included saving an average of two minutes per patient interaction, a reduction in average length of stay by 0.4 days, and the processing of over 260,000 patient documents.

Gloucestershire Hospitals NHS Foundation Trust

Mark Hutchinson

Chief Digital Information Officer