Case Study: Delaware Health Net improves preventive care and revenue cycle efficiency with Altera Digital Health EHR and practice management

Healthy EHR core helps FQHC network improve quality of care

Delaware Health Net, a nonprofit Health Center Controlled Network supporting 18 Federally Qualified Health Centers, needed a stable healthcare IT solution to improve clinical results and meet regulatory requirements. They selected the Allscripts Professional EHR and Practice Management solutions from vendor Altera Digital Health for their ease of use, customization, and built-in backup system.

The implementation of Altera Digital Health's solutions enabled the network to standardize data and improve care. Measurable results included cervical cancer screening rates increasing to 60-80% and time bills spent in accounts receivable being reduced from 75 days to as few as 30 days. The tools also provided enhanced reporting capabilities and customizable workflows that improved the provider experience and helped health centers achieve Level 3 Patient-Centered Medical Home certification.

Delaware Health Net

Gabby Country Schultz

Informatics Analyst