Case Study: Appalachian Regional Healthcare System improves quality and efficiency with Altera Digital Health

Appalachian Regional Healthcare System is continuously improving quality with Allscripts flexible, open platform

Appalachian Regional Healthcare System, a healthcare provider in North Carolina, was using a hybrid of paper records and disparate electronic systems that did not communicate with each other, creating inefficiencies. Seeking a unified platform, they selected the Allscripts Sunrise electronic health record system and related services from vendor Altera Digital Health to improve care coordination and operational workflows.

By implementing the flexible, open architecture of the Allscripts Sunrise platform and utilizing services like Staff Augmentation, the health system integrated its operations and adopted best practices from other clients. The results were significant: ARHS reached the prestigious Stage 6 of the HIMSS EMRAM model, reduced its IT workload by approximately 200 hours per month, and began using new tools to improve discharge processes and reduce readmission rates.

Appalachian Regional Healthcare System

Lindsay Grove

Systems Administrator