Case Study: Specialty Eye Institute achieves faster, more efficient eye care workflows with Altera Digital Health’s iMedicWare

Achieving excellence in eye care with an efficient, cloud-based solution

Specialty Eye Institute, a multispecialty ophthalmology and optometry clinic, faced challenges with its previous EHR system, which featured cumbersome workflows, difficult customer support, and inefficient access to patient information. Seeking a more efficient, specialty-specific solution, they partnered with vendor Altera Digital Health to implement its iMedicWare iDoc EHR and Allscripts Practice Management solutions.

The cloud-based iMedicWare solution from Altera Digital Health was implemented swiftly, with physicians returning to a full patient schedule within three weeks. The new system delivered highly efficient, intuitive workflows designed for ophthalmology, including seamless integration with clinical equipment. A key measurable result was reducing the time to close a patient chart from over three minutes and 16 clicks to a single click, saving physicians significant time daily. The practice also benefited from improved billing processes and automatic regulatory updates.

Specialty Eye Institute

Andrea Weathers

Practice Manager