Case Study: PS-TEC GmbH achieves faster backups and simpler management with Altaro VM Backup

Why German Msp Ps-Tec Ditched Acronis and Veeam for Altaro VM Backup

PS-TEC GmbH, a Baden-Württemberg MSP with a reputation for personal service and 100% customer retention, was frustrated by deteriorating support and performance from Acronis and the cost and upkeep of Veeam while rolling out larger Hyper-V environments. Through Microsoft MVP Carsten Rachfahl they learned about Altaro and sought a more reliable, cost‑effective backup solution with better support.

They implemented Altaro VM Backup (managed via the Cloud Management Console) and switched many clients to the unlimited licensing option. Altaro cut reverse-incremental archive windows from 4–5 hours to about 1 hour, dramatically reduced disk usage with inline deduplication, enabled fast onsite‑free restores (e.g., Exchange mailbox recovery), and delivered expert, quick support—lowering TCO, simplifying operations and keeping customers happy.

PS-TEC

Patrick Stark

Chief Executive Officer