Case Study: Resolve IT Computers achieves reliable, easy-to-manage VM backups and rapid recovery with Altaro

Resolve IT Computers - Customer Case Study

Resolve IT Computers, an on-site IT repair and network management provider in Springfield, Missouri, supports many clients running virtual servers. They struggled with backup solutions that were expensive, complicated and unreliable, leaving them without a dependable option for protecting clients’ virtual environments.

Resolve IT adopted Altaro VM Backup, using its Cloud Management Console for centralized control and easy agent deployment. The switch enabled fast recovery (including restoring a lost VHD for a major client), simpler licensing and competitive pricing, and improved support responsiveness—restoring confidence in Resolve IT’s backup services.

Resolve IT Computers

Ben Petersen

Co-founder