Case Study: Intelligent Technologies achieves reliable, cost-effective off-site backup and fast recovery with Altaro VM Backup

Intelligent Technologies - Customer Case Study

Intelligent Technologies Inc., a 25-year IT consultancy in Greensboro, NC specializing in ERP, CRM, cloud and networking, identified backup as critical to its managed services. The firm grew dissatisfied with its incumbent backup vendor after a pricing change forced use of the vendor’s datacenter as the offsite repository, and because many of its SMB clients run Microsoft Hyper-V rather than VMware. After a successful proof of concept, Intelligent Technologies evaluated Altaro VM Backup as an alternative.

Altaro’s tiered local and off-site backup model—which is Hyper-V focused—provided economical, fast recoveries for minor issues and full environmental restores for disasters, with self-service, off-site visibility, encryption and a single client interface. The switch allowed Intelligent Technologies to convert clients from other products without issues, achieve zero churn on Altaro customers over more than a year, reliably recover data when requested, and benefit from responsive Altaro support and ongoing product development for MSP needs.

Intelligent Technologies

Brent Quick

Networking & Infrastructure Consultant