Case Study: Inology:IT achieves reliable disaster recovery and simplified MSP VM backup with Altaro VM Backup

English MSP Switches From Veeam and Symantec to Altaro VM Backup for Msps

Inology:IT, a Manchester-based MSP with nearly 20 years’ experience serving sectors from medical to legal, was struggling with unreliable restorations and protocol issues from previous backup vendors like Symantec and Veeam. The company needed a dependable, easy-to-manage disaster recovery solution that fit MSP workflows and automation requirements.

They switched to Altaro VM Backup for MSPs after a successful 30-day trial and now use its intuitive multi-tenant Cloud Management Console, automated checks, and per‑VM pricing to streamline operations. The move delivered about 1TB of storage savings through deduplication, faster reporting and fewer manual checks, and enabled rapid disaster recovery—including a full server restore after a crypto infection completed in under two hours—improving service continuity and client peace of mind.

Inology:IT

Brett Casterton

Technical Director