Case Study: Jack in the Box achieves real-time labor control, compliance and improved manager quality of life with Altametrics

Jack in the Box - Customer Case Study

Jack in the Box faced limited visibility into hourly labor costs, scheduling challenges across stores, growing California compliance complexity, and difficulty controlling overtime—issues that eroded manager efficiency and store profitability. To address these problems they implemented the ZipClock restaurant software with Altametrics for real‑time workforce and operations visibility.

Altametrics delivered real‑time KPIs, hourly reporting, Daily Activity Reports and coaching tools that let managers and multi‑unit supervisors monitor labor percentages by the hour, correct issues immediately, and manage schedules remotely. As a result, Jack in the Box gained measurable control over overtime, improved compliance oversight, and better day‑to‑day performance tracking (sales, labor and speed), delivering immediate quality‑of‑life improvements for managers and clearer operational accountability.

Jack in the Box

Steven Floar