Case Study: MasterCard achieves faster reconciliations and reclaims 40–80 hours/week with Altair's Monarch

MasterCard Improves Customer Experience Through Self-Service Data Prep

MasterCard, a global payments technology company, faced a time-consuming reconciliation challenge: a 13-person Business Financial Support team spent 40–80 hours per week printing 20–30 multi-page mainframe reports and hand-keying data into Excel. To streamline this process they partnered with Altair and deployed Altair Monarch for self-service data preparation.

Using Altair Monarch, the team built reusable data-prep models to convert mainframe reports into tabular files, automated file renaming by date, and exported consistent datasets for daily lookups—eliminating manual entry. The solution paid for itself within six months, recovered 40–80 hours per week, sped up reconciliations, enabled ad hoc customer transaction analysis, and let MasterCard staff focus on higher-value, customer-facing work.

MasterCard

Derek Madison

Leader of Business Financial Support