Case Study: Cape Regional Health Systems achieves faster, more accurate financial reporting with Altair's Monarch

Cape Regional Health Systems - Customer Case Study

Cape Regional Health Systems, a community healthcare provider in Cape May County, relied on an eight-person finance and reimbursement team to monitor financial health but struggled to consolidate information from a dozen different databases and lengthy SQL pulls by IT. To solve this, they turned to Altair and its Monarch data management platform to bring patient, payer, and billing data together for timely business analysis.

Using Altair’s Monarch (upgraded to the latest version), Cape Regional automated and accelerated data collection and reporting, removing dependence on slow IT processes and enabling detailed outpatient revenue and payer-level analysis. The solution uncovered billing errors (such as duplicated chargebacks and a mischarged orthopedic hardware fee), improved negotiation and decision-making, and cut analysis time by roughly 10x — saving hours daily and eliminating the weeks-or-months waits for reports.

Cape Regional Health Systems

Regina Barrett

Reimbursement Analyst