Case Study: Arbor Financial Credit Union achieves fast, accurate reconciliation reporting with Altair's Monarch

Arbor Financial Increases Efficiency with Accurate Reporting

Arbor Financial Credit Union struggled with time-consuming reconciliation reporting in its accounting department, needing to extract and blend data from PDF and text files to produce thousands of daily reports without error. Seeking efficiency and quality improvements, their core vendor Fiserv recommended Altair’s Monarch solution to address these challenges.

Altair delivered Monarch for data preparation, which Arbor Financial now uses daily on at least 30 projects to extract, blend and export data into Excel in a few steps, reducing teller transaction errors and enabling faster, more accurate management, branch and regulatory reporting. Implementation was quick with support from the Altair Community and Professional Services, allowing Arbor Financial to consolidate large vendor data sets, improve decision-making and scale operations without increasing headcount.

Arbor Financial Credit Union

Judi Burton

Director of Core Systems