Case Study: Pacific Office Automation achieves fast, reliable custom reporting with Altair Knowledge Works (Datawatch)

Pacific Office Automation Lives Up to Its Name

Pacific Office Automation, the largest private office management solutions provider in the U.S., outgrew its ERP’s reporting capabilities as its business and data volumes expanded. The firm faced frequent system crashes, long lag times and inflexible reporting that forced users to run huge, minimally filtered reports just to get basic cost, sales and service data.

Implementing Datawatch let Pacific Office Automation extract the precise data needed and create customized reports for profitability, sales, service, inventory and more. The company now runs up to 30 automated custom reports daily, enabling timely, accurate analysis, deeper operational insight and more strategic decision-making.

Pacific Office Automation

Erik Koczian

Financial Analyst