Case Study: Earthlite achieves 200 hours/year savings in AR reporting with Altair Knowledge Works (Monarch)

Earthlite Works Out Collections Process Kinks with Datawatch Monarch

Earthlite, a global leader in massage and spa equipment, faced a costly collections bottleneck: its three‑person AR team was downloading 500‑page PDF reports and manually poring over static data each month. The inflexible report format prevented sorting or analysis, made the process error‑prone, and required about 18 staff hours per month to complete, slowing collections and tying up resources.

By deploying Altair Monarch to automatically convert AR data into a tabular, sortable format, Earthlite reduced the monthly reporting task to one employee working one hour, cutting roughly 200 hours a year. The faster, more accurate reporting freed staff for higher‑value work, delivered clear ROI, and prompted plans to expand Monarch use into billing, insurance analysis, and HR functions.

Earthlite

Mark Loy

IT Administrator