Case Study: Pinto IP, LLC achieves automated docketing and streamlined client communication with Alt Legal

Susan Manages Several Dockets and Keeps Her Law Firm Clients Informed Thanks to Our Reports

Susan Santaniello, a contract paralegal at Pinto IP, LLC with over 20 years’ IP experience, struggled when legacy docketing systems proved too complex, inflexible, and costly for her attorney clients. Running her freelance practice with spreadsheets and calendars, she had to manually monitor TSDR and send deadline reminders until she adopted Alt Legal’s automated docketing software to manage her clients’ filings.

Alt Legal’s platform automatically detects filings, adds them to Susan’s docket, tracks status changes, uploads documents, and sends configurable reminder emails—eliminating daily manual monitoring and manual reminders. The result: clearer, faster client communications, consistent statutory deadline alerts that prompt immediate attorney responses, and responsive vendor support; Pinto IP, LLC’s paralegal now recommends Alt Legal as a reliable, time‑saving docketing partner.