Case Study: Chaires & Associates achieves seamless data migration and avoids missed deadlines with Alt Legal

Chaires & Associates - Customer Case Study

Susan Chaires, owner and attorney at Chaires & Associates, ran her practice for 30 years using manual calendaring and occasional staff help to track trademark filings and maintenance deadlines. Overwhelmed by the volume of new applications and the need for reliable backup—but short on time to research and set up software—she turned to Alt Legal for an automated docketing solution.

Alt Legal’s team handled Susan’s data migration and account setup, automatically detecting trademarks, adding them to her portfolio, and sending reminders and USPTO updates. As a result, Alt Legal caught a renewal that had been missed on her personal calendars, allowing her to notify the client and meet the filing deadline—avoiding a potential client-relations problem—and giving her ongoing peace of mind and reduced stress.

Chaires & Associates

Susan Chaires

Owner and Attorney