Case Study: E2open saves hundreds of hours with AlphaSense

E2open Saves Hundreds of Hours Using AlphaSense to Gain Unparalleled Access to the Right Intelligence

e2open, a leading global provider of cloud-based supply chain management software, faced challenges in gathering competitive intelligence due to time-consuming and manual research processes. Their Director of Competitive Intelligence, Daniel Heffner, struggled to efficiently track competitors and uncover nuanced market insights, necessitating a more automated solution from a vendor like AlphaSense.

By implementing the AlphaSense AI-powered search platform, e2open automated its research, saving hundreds of hours. AlphaSense provided features like AI-based fuzzy matching and sentiment analysis, which streamlined searches across millions of documents and delivered competitors’ information within hours instead of days. This allowed the team to shift focus from manual data collection to strategic analysis, gaining a significant competitive edge.

E2open

Daniel Heffner

Director of Competitive Intelligence