Case Study: VivoCity boosts shopper engagement with Alphapod’s scalable mobile app and website redesign

VivoCity boosts engagement with Alphapod’s app and website revamps over 5 years

VivoCity Singapore, a premier retail hub and one of the country's largest shopping malls, faced the challenge of creating a scalable mobile app and web presence that required a highly available and secure infrastructure to support high volumes of daily users. They partnered with the vendor Alphapod for a comprehensive solution involving mobile app development, web development, and back-end development.

Alphapod implemented a scalable mobile app and executed two website redesigns over five years, all supported by a custom CMS for efficient content management. The solution fostered heightened user engagement and streamlined the shopping experience. The results were significant, with the app processing 336k receipt submissions and 80k rewards redemptions, while the web platform attracted 130k monthly active users, solidifying VivoCity's status as a leading destination.

VivoCity