Alphabet®
40 Case Studies
A Alphabet® Case Study
The Radio Advisory Board of Canada (RABC), the top advisor on managing the country's radio frequency spectrum, faced a challenge. Its membership model was designed for associations, which limited eligibility for private companies and independent members and hindered growth amidst a rapidly expanding tech landscape. RABC engaged Alphabet® to help reposition its brand and develop a customer experience strategy to better communicate its value.
Alphabet® developed a new strategy to position RABC as an agile advisor and business enabler. The solution included redefining audience groups and value propositions to engage both technical experts and decision-makers, and suggested offering new membership tiers for both associations and emerging businesses. This repositioning by Alphabet® provided RABC with a clearer path to market growth and reinforced its role as Canada's most trusted advisor on the radio frequency spectrum.