Case Study: Patient Innovations reduces patient wait times and boosts hospital revenue with Alpha Software

Web-based, Mobile Friendly Healthcare App Uses RFID to Reduce Patient Wait Times

Patient Innovations develops web‑based and mobile‑friendly healthcare apps to improve patient experience and practice productivity. For its flagship product OnTimeCare®, which uses intelligent scheduling and VisitFlow Tracking® (a hybrid RFID system) to eliminate needless wait time and optimize staff workflows, the company needed a secure, enterprise‑grade platform that could integrate with any core EMR (including legacy systems), support rapid prototyping, and enable mobile/cloud deployment.

They chose Alpha Anywhere to build OnTimeCare and VisitFlow Tracking, using room transmitters and RFID badges to monitor patient/provider encounters, track equipment, auto‑fill cancellations and send delay alerts. The solution was developed quickly and cost‑effectively, was mobile‑ready, and produced measurable operational gains: waiting room times fell 4%, exam room wait times dropped 13%, physician consultation time increased 22%, appointment slot waste decreased, patient satisfaction improved, and the platform showed strong potential for rapid ROI.

Patient Innovations

Ken Greenberg

President and Co-Founder