Case Study: Northern Edge Physical Therapy achieves a 4-week launch of a robust offline patient care app with Alpha Software

Physical Therapy Chain Builds and Deploys Patient-Centric Robust Offline Mobile App Under Very Tight Deadline

Northern Edge Physical Therapy, an Alaska-based chain, needed a patient-care mobile app launched simultaneously with a new office grand opening. After internal efforts stalled, the firm sought a secure, cross-platform, offline-capable solution to improve patient communication, customer service and appointment efficiency under a very tight deadline.

Alpha Software’s Professional Services built the app in 80 development hours and delivered it in four weeks — on time and within budget, without rush fees. The iOS/Android app includes secure login, offline support, push notifications, appointment scheduling tied to the clinic’s database, admin analytics and patient messaging; the result was faster customer responses, higher appointment fill rates and strong patient satisfaction.

Northern Edge Physical Therapy

Keith Poorbaugh

Founder