Case Study: Warren County, NY streamlines citizen services and reduces costs with Alpha Software (Alpha Anywhere)

New App Streamlines Work Processes for County Employees to Provide Better Service to Citizens

Warren County, NY — a rural county government serving over 63,000 residents across more than 20 departments — faced a critical challenge when the vendor behind roughly 80 essential web applications went out of business. With a small IT staff, the county needed a low‑code, standards‑based platform that could quickly replace and maintain those apps, connect to multiple legacy data sources, and support mobile and offline use.

After evaluating options, Warren County adopted Alpha Anywhere, trained staff, and built a central, personalized dashboard plus rebuilt many department apps and mobile/offline workflows. The small team delivered solutions faster and without outsourcing, yielding lower costs, higher productivity, seamless data integration, and improved public services for citizens.

Warren County, NY

Jeremy Scrime

Senior Programmer Analyst