Case Study: American Pool achieves rapid, offline mobile field data collection and cost savings with Alpha Software

Mobile CRM Allows Pool Service Workers to Quickly and Accurately Collect Data in the Field

American Pool, the largest commercial pool management and maintenance operator in the U.S., needed better mobile access to its CRM so lifeguards, supervisors, and field technicians could collect data and manage work from anywhere. Their existing CRM was difficult to extend for mobile use, leaving a mobile workforce without reliable tools for field data collection, scheduling, and timekeeping.

They adopted Alpha Anywhere to build hybrid, cross‑platform mobile apps with offline capability, camera access, and direct SQL integration. That allowed rapid in‑house development (replacing outsourced work) and quick rollouts of apps for clock‑in/payroll, scheduling, inspections, and data entry—saving an estimated $35,000 a year on timekeeping, cutting a weekly four‑hour manual task to 15 minutes, and enabling photo documentation even without connectivity.

American Pool

Karen Snyder

Chief Information Officer