Alpega Group
22 Case Studies
A Alpega Group Case Study
Tirolia Spedition, an Austria-based freight forwarder specializing in full loads, sought to optimize its processes and improve its speed, a core part of its brand identity. The challenge was to minimize the laborious manual effort required to find suitable freight orders on the Teleroute online platform, which it used extensively for France and the Benelux markets, to avoid empty trips for its trucks.
The vendor, Alpega Group, provided a solution through its Teleroute service by developing a tailor-made interface with customized criteria. This automated the search and filtering process, allowing planners to instantly identify relevant orders without manual sorting. The solution, which Tirolia would not want to miss, saves several hours each day. This digitalization effort contributes to the company's nearly 100% customer satisfaction rate by enabling it to act swiftly and live up to its promise as a speedy partner.
Michael Lukasser
Chief Executive Officer