Case Study: Askham Village Community saves time and money with Alpaka

Askham Village Community - Customer Case Study

Askham Village Community, a specialist care home group, faced significant inefficiencies due to its reliance on manual, paper-based systems for staff management, rotas, and timesheets. As a growing family business with 250 employees, these outdated processes were time-consuming, error-prone, and offered no audit trail. The challenge was to modernize operations without overwhelming staff who had varying levels of technical affinity, ensuring valuable care time was not lost.

Alpaka implemented a phased digital solution using its collection apps and rostering tool, followed by its Presence time and attendance app. This approach allowed staff to build confidence gradually, moving from parallel paper-and-digital working to a fully digital system. The result was dramatically increased efficiency and accuracy. Alpaka provided real-time data, automated timesheets, and robust reporting, saving the organization significant time and money on payroll and administration. This transformation also proved essential for adapting quickly to challenges like the COVID-19 lockdown.

Askham Village Community

Aliyyah Begum-Nasser

Managing Director