Case Study: University of Advancing Technology streamlines admissions with Aloware + HubSpot

University of Advancing Technology speeds admissions with Aloware in 2 months

The University of Advancing Technology (UAT) was struggling with an outdated and unreliable VOIP phone system that caused daily outages, dropped calls, and a lack of reporting. This inefficient system forced admissions advisors to juggle multiple numbers and hindered their ability to connect with prospective students, which was at odds with the university's innovative culture. They sought a new solution from vendor Aloware to overcome these communication challenges.

By implementing Aloware's cloud contact center platform integrated with HubSpot, UAT transformed its admissions process. The solution provided a seamless workflow within the CRM, allowing advisors to call and text students directly. This resulted in immense improvements in reliability and efficiency, eliminating daily outages and enabling a team of 50 advisors to work much more quickly. Aloware delivered a modern, scalable admissions engine that fostered a strong partnership built on trust and shared innovation.

University of Advancing Technology