Case Study: McKesson Foundation achieves 100% order accuracy and same-day shipping with ALOM

McKesson Corporation achieves 100% order accuracy with ALOM

McKesson Corporation, a major healthcare services company, needed to streamline the distribution and assembly of its Giving Comfort kits for cancer patients. The challenge involved delivering materials to 18,000 volunteers across 160 locations and ensuring meticulous quality control. They engaged vendor ALOM to handle the complex fulfillment and kitting services.

ALOM implemented a centralized national fulfillment hub and used its COMPASS™ order management system to streamline the supply chain. Their solution included meticulous quality inspection and dedicated account management. The results included same-day shipping to oncology providers, 100% order accuracy, and increased volume capacity, which elevated the program's credibility.

McKesson Corporation