Case Study: Ford achieves faster MyFord Touch updates and 100% on-time delivery with ALOM

Ford achieves 100% on-time MyFord Touch updates with ALOM

Ford needed to deliver a critical software upgrade for its MyFord Touch system to over 400,000 vehicle owners within a tight deadline, requiring flawless media duplication and distribution. To meet this challenge and uphold brand loyalty, Ford partnered with their global supply chain manager, ALOM, for a turnkey fulfillment solution.

ALOM leveraged its high-capacity duplication center and Six Sigma quality processes to source components, duplicate SD/USB media, and ensure 100% on-time delivery. The vendor also implemented a secure, web-based SD card recycling program that supported Ford's sustainability goals. ALOM's solution achieved 100% on-time performance with exceptional quality, helping boost consumer satisfaction for Ford.

Ford