Case Study: a major U.S.-based gas and electric utility achieves $4.98M in savings with ALOM

a major U.S.-based gas and electric utility saves $4.98M with ALOM

A major U.S.-based gas and electric utility faced challenges in fulfilling orders for its Energy Savings Assistance program, which aids low-income residents. The program had no centralized fulfillment process, inconsistent material availability, high costs, and difficulty meeting regulatory compliance and reporting requirements. The utility turned to its vendor, ALOM, for a comprehensive order fulfillment and material sourcing solution.

ALOM developed a turnkey solution including a B2B e-commerce portal for contractors and a vendor-managed inventory model with global sourcing. This ensured product availability, compliance with energy-efficiency standards, and real-time performance reporting. The results saved the utility $4.98 million in the first two years, achieved a 100% fill rate with one-day shipping, and enabled over 30% yearly growth in residences serviced, all while significantly reducing energy consumption and emissions.