Case Study: Large Financial Institution helps SMB customers bank anytime, anywhere with Alogent MyBusiness

On the Go Financial Institutions Enable Anytime, Anywhere Solution for SMB Operations with MyBusiness by Alogent

A large financial institution faced growing pressure to keep small-to-mid-size business customers engaged as third-party fintechs offered more convenient digital options. To help address the risk of customer attrition, the institution looked for a way to better serve busy SMB owners who needed banking and payment tools outside normal branch hours.

Alogent implemented MyBusiness, an integrated capability within the bank’s existing mobile banking app that provides real-time e-invoicing and payments, remote capture, and other digital banking functions. The solution helped give SMBs 24/7 access to business services, faster payment cycles, and a minimum technology footprint, helping the financial institution increase deposits, improve convenience, and strengthen customer relationships while reducing fintech-driven attrition.