Case Study: Coconino Federal Credit Union saves $1,200/month with Alogent item processing

Coconino Federal Credit Union Creates Long-Term Benefits by Bringing Item Processing In-House

Coconino Federal Credit Union, a $65 million credit union with three branches in Flagstaff, AZ, needed to quickly replace its corporate credit union’s item processing and check capture services after being notified the corporate was dissolving. To keep operations running and move to a more sustainable model, it turned to Alogent and its ImagePoint Branch, Hub, Foundation, and Archive solutions to support direct-to-Fed processing.

Alogent helped Coconino Federal Credit Union implement the new workflow in less than three months, enabling in-house check capture, Fed file creation, exception handling, and centralized image access with single sign-on. The credit union reported that the transition was smooth, required no internal IT department, and had negligible impact on staff time while delivering about $1,200 in monthly savings across check processing, ACH, cash delivery, and wires.

Coconino Federal Credit Union

Katherine Escalera

Chief Financial Officer