Case Study: Bridgewater Bank achieves paperless efficiency with Alogent's AccuAccount

Bridgewater Bank cuts loan post-closing from 30 days to 5 with Alogent

Bridgewater Bank, a rapidly growing institution, faced significant challenges due to its dependency on paper documents for managing loans and deposits. This reliance created space constraints, increased risk, and led to operational inefficiencies as employees spent considerable time chasing files across branches. To overcome these hurdles, the bank partnered with vendor Alogent to implement its AccuAccount document management system.

By implementing Alogent's AccuAccount, the bank digitized its document workflow. The solution automated exception management, drastically reducing outstanding items from over a thousand to just seven pages. The implementation resulted in a measurable improvement, slashing the average loan post-closing process from thirty days to just five. This efficiency gain streamlined back-office operations, improved customer satisfaction, and received high praise from auditors, delivering a positive return on investment for Bridgewater Bank.

Bridgewater Bank