Case Study: Hiro System streamlines developer support with Alltius AI assistant

Smart contract dev tool provider Hiro, coaches, tests and deploys AI bot for developer assistance in under 1 hour

Hiro System, a developer tooling company for the Stacks blockchain, faced the challenge of helping its users navigate an overwhelming amount of complex Web3 documentation and resources. Their patrons, smart contract developers, spent significant time searching for specific code snippets and information, which hindered their productivity. To address this, Hiro partnered with Alltius to implement an AI-powered solution for streamlined developer assistance.

Alltius implemented the Hiro Help assistant, a chatbot trained on the company's website, documentation, and YouTube channel. This solution, which went live in under a day, provides precise, code-friendly answers to developer queries in seconds. The results include slashing information discovery time from minutes to seconds, powering hundreds of daily conversations, and achieving over 95% tested recall for queries answered. The vendor, Alltius, successfully helped Hiro unblock developers and enhance their overall user experience.

Hiro System

Sabby Anandan

Director of Product