Case Study: Golding Homes enhances payment security and efficiency with allpay

Golding Homes secures 720 payments and £298,032.21 with allpay

Golding Homes, a housing association managing 8,000 properties, faced a significant operational challenge when their previous payment service provider announced it was decommissioning its solution. They needed a secure and PCI-compliant alternative for handling customer payments without disruption. Already partnered with allpay for other services, they chose to extend the relationship to implement allpay's Callpay, Call Masking, and Pay-by-Link solutions.

allpay implemented its payment solutions, enabling secure phone and ad-hoc payments integrated with the client's existing telephony system. The results were highly positive, with 720 Callpay transactions collecting over £298,000 and 69 Pay-by-Link transactions securing £17,605. allpay's solutions provided enhanced PCI compliance, improved operational efficiency, and allowed 20 more colleagues to have their calls recorded securely.

Golding Homes