Case Study: Suncoast Credit Union reduces fraud losses and scales digital onboarding with Alloy

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Preview of the Suncoast Credit Union Case Study

Suncoast Credit Union reduces fraud losses by 35% with Alloy

Suncoast Credit Union, a large US credit union, sought to enable significant growth and offer new financial products while mitigating the associated fraud risks. To achieve its ambitious goal of doubling its membership, it partnered with Alloy and implemented its AI-powered identity and fraud prevention platform to power identity, fraud controls, and data orchestration across the member lifecycle.

By implementing Alloy's platform, Suncoast gained omnichannel fraud prevention and real-time risk decisioning. This solution enabled a 35% decrease in annual fraud losses and a 98% auto-decisioning rate on logins, all while supporting 8% year-over-year membership growth. Alloy provided the scalable foundation that allowed Suncoast to approve more legitimate members automatically and securely offer products like real-time payments.


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