Case Study: Live Oak Bank reduces fraud and speeds onboarding with Alloy

Live Oak Bank and Alloy partner to decrease fraud and enhance customer experience

Live Oak Bank, a digital business bank founded in 2008, needed a faster, more scalable way to approve good customers and support portfolio growth while reducing fraud and manual review. To address this, the bank turned to Alloy for onboarding, transaction monitoring, and credit underwriting support.

Alloy helped Live Oak Bank centralize and automate KYC, KYB, fraud checks, and underwriting through a single API-based platform, with testing tools to safely update risk policies. As a result, Live Oak reduced investigation time by 30%, cut manual review rates by 26%, and decreased fraud losses by 27%, while also improving the customer onboarding experience.

Live Oak Bank

Joe Thompson

Head of Live Oak Express