Case Study: Launch Credit Union triples digital account growth with Clutch and Alloy

Launch Credit Union triples digital account openings 3x with Alloy

Launch Credit Union, a long-standing financial institution, faced a challenge with a slow and cumbersome digital onboarding process that was causing potential members to abandon new account applications. To safely streamline this experience and improve fraud protection, the credit union turned to Alloy and its identity verification and fraud prevention platform.

By implementing Alloy's solution, integrated with Clutch's digital application platform, Launch Credit Union transformed its onboarding into a fast, three-minute process. This allowed them to triple digital account openings in the first month and sustain application volumes at twice their previous rate. Alloy also provided critical protection, enabling the team to immediately identify and stop a coordinated fraud attack with zero financial loss.

Launch Credit Union