Case Study: Elements Financial achieves faster auto-approvals and stronger fraud prevention with Alloy

Elements Financial Credit Union uses Alloy for faster auto-approvals and fraud prevention

Elements Financial, an employer-based credit union serving more than 100,000 members, needed a faster and more flexible onboarding process. With Alloy’s Identity Risk Solution, the team wanted to reduce manual reviews, improve same-day membership approvals, and better manage fraud while meeting its one-business-day account-opening SLA.

Using Alloy Onboarding, Elements centralized decisioning across 190+ data sources, automated more of its application workflow, and used backtesting to tune rules for different member segments. The result was a 60% decrease in manual review rate, a 59% increase in automated account openings, and a 50% reduction in manual review time, while also strengthening synthetic fraud detection and improving member experience.

Elements Financial

Amanda Arthur

Assistant Vice President