Case Study: Earnest boosts automated approvals with Alloy

Earnest increases automated approval rate by 56% with Alloy

Earnest, a student loan provider, needed to improve its customer onboarding and underwriting experience so it could deliver faster decisions and reduce manual reviews that were hurting conversion rates. To address this challenge, Earnest worked with Alloy, using Alloy’s identity risk management solution to assess applicant creditworthiness with a broader set of data beyond traditional credit scores.

With Alloy, Earnest consolidated its risk workflows, accessed 200+ data sources, and used Alloy’s Testing Suite to refine policies and test new vendors without heavy engineering lift. The result was a 56% increase in automated approval rate, a 89% reduction in the time needed to implement credit policy changes, and the ability to move changes into production in as little as 3–6 days.

Earnest

Dave Moy

Credit Strategy and Portfolio Analytics Manager